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~Tip Xanfanakony
Jan 18, 2018, 9:49 PM
12 Posts

MacOS Notes Client: Java Update to version Java 8 Update 161 breaks Client UI

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: 9.01 IF12
  • Replies: 3

Hi there,

can someone confirm that the upgrade to Java 8 Update 161 breaks the most recent Notes MacOS client?

Before the upgrade of Java on MacOS High Sierra 10.13.2 (including the most recent updates) to this version Java 8 Update 161

the client had no problems. Now - after the update - the current client does not respond to any clicks in the UI.

No menus, no tabs - nothing. The client most recent client version 9.01 IF12 (=SHF861) is pretty useless.

We had several systems with this issue.

Thanks for any confirmation. Will open a PMR now.

Regards,

Uwe

~Tip Xanfanakony
Jan 19, 2018, 12:36 AM
12 Posts
Solved: You need to downgrade to Java 8 Update 144

Looks like you need to downgrade to Java 8 Update 144 to get the Notes client back.

Steps:

1. Remove the faulty Java version using these insttructions: https://www.java.com/en/download/help/mac_uninstall_java.xml

2. Download the old version from this site: http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html

3. Install the old Java version.

4 Start Notes. UI is back, Notes is working again.

Hope this is of help for some sysadmins out there,

Uwe

 

~Richard Minveluplopader
May 4, 2018, 6:29 AM
1 Posts
Java problem?

Hi there, I did uninstall the latest Java, and then reinstall the J8U144, but it still doesn't work. 

 

after: [ IBM Notes is starting, please wait ], program closes by itself. 

 

Im running 9.01 social 64B , with updates running till SHF886. 

 

A point to note: I did set Basic notes=1 in notes.ini and it run perfectly OK in basic notes. But doesn't on normal notes. What could be the reason? 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal